IT & Security ServicesProposal
Thank you for the opportunity to support your team. This proposal is designed to provide your company with a structured, secure, and scalable IT environment — with a strong focus on vendor management, operational control, and ongoing availability.
Initial Setup — First 3 Months
During this phase, we establish and organize your entire IT & Security ecosystem. The goal is to create a clean, controlled environment with the right systems, vendors, and processes in place.
- IT environment planning & structure
- Google Workspace / Microsoft 365 setup & configuration
- Security baseline (policies, access control, hardening guidelines)
- User lifecycle setup (onboarding / offboarding processes)
- Backup & recovery strategy
- IT process standardization & automation
Vendor Management
We take ownership of managing and coordinating all your IT-related vendors and services — SaaS tools, security vendors, IT service providers, and hardware procurement.
- Vendor selection & recommendations
- Pricing and license optimization
- Ongoing vendor communication
- Issue escalation & resolution
- Ensuring vendor accountability
You don't need to manage multiple vendors — everything is centralized and controlled.
Availability & Support
- Direct support for users when needed
- Troubleshooting and issue resolution
- Coordination with vendors for fixes
- Ongoing system monitoring
Sunday – Thursday
Available during business hours
2–4 hours response time
Critical issues prioritized
Pricing — Monthly Retainer (3 Months)
Ongoing Retainer
After the initial setup phase, we transition into ongoing management and support.
Includes: vendor management, IT oversight, user lifecycle, security maintenance, support & monitoring.
Clear Outcomes
You focus on building your product — we make sure everything behind it works, is secure, and fully managed.
Ready to get started?
Onboarding can begin within 7 days of approval.
© 2026 Otef-IT. This proposal is confidential and intended solely for the recipient.
